Accessible technology for artisanal miners

07 July 2020

Digital tools, in an accessible and appropriate format, have the potential to transform the artisanal and small-scale mining sector in Ghana. Solidaridad's Interactive Voice Response tool engages miners to adopt responsible and sustainable mining practices.

Artisanal and small-scale mining (ASM) is largely an informal sector with limited access to information on responsible mining practices and sustainable production.

Most small-scale mining operations in Ghana are in remote areas which makes deployment of interventions to improve the sector challenging. This is because existing intervention models are often reliant on face-to-face contacts. 

Although many interventions have been implemented to help these mines, there are never enough resources to reach every miner. Existing interventions are also mostly in English, and exclude a large segment of the mining population, who do not speak English.

This documentary shows how Solidaridad’s gold programme is using an Interactive Voice Response platform to close this gap.

The IVR platform, which is compatible with basic feature and android phones and allows the target audience to receive pre-recorded messages in real time without the need for face-to-face contact, is being used to educate artisanal and small-scale gold miners on responsible mining practices.

Read more about our work in Gold.

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